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Schedule call

  • December 20, 2018
  • 1 reply
  • 20 views
S
Contributor

Is that possible to add a ticket field with time, and send an email notification to the agent when the time arrived? 

For example, if we scheduled a call with the customer at 13:00, we would like to receive mail notification at 13:00

 

Thank you!

Avital.

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    aravind.sundararajan
    Skilled Expert
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    Duplicate topic.
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