Hi,
DM's from freshdesk to slack are not arriving in my personal channel.
They end up in a private conversation with another user, so he receives and can read my freshdesk notifications too.
With best regards,
Fip
Hi,
DM's from freshdesk to slack are not arriving in my personal channel.
They end up in a private conversation with another user, so he receives and can read my freshdesk notifications too.
With best regards,
Fip
Best Regards,
Thriyam
Hello Fip,
Hope you were able to get the integration working as expected. In case if you're looking for some assistance, drop us a note here .
Cheers!
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