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Small field update messes up with rules

  • October 22, 2011
  • 2 replies
  • 27 views
M
Contributor

If I have a dropdown with Option Blue, Red and Green; and if I have a rule that says that anyone that selects Green will have the ticket assigned to group X; if I change the name of the option "Green" to "Lime Green", the rule will change the Green value to the default one (which is the first - Blue). Therefore I have to correct all rules that envolves Green.

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    2 replies

    V
    Contributor
    • vijay.shankar
    • Contributor
    • October 24, 2011

    Hi Mario


    Thanks for bringing this to attention, we will address this problem soon.

     

    regards

    vijay

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi,


    I know this is a pretty late reaction to the post but I'm sorry that it took a while for us to get back to you. The current behaviour is that the values will be removed in the rule ( Blank value ) and the rules have to be edited back to the newly changed value.


    Cheers!

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