Hi,

since today I've noticed a strage issue when calling the REST API.

There seems to be no answer (reponse header/body) at all?

Even such a simple call as http GET:

https://[helpdesk].freshdesk.com/api/v2/tickets/21

doesn't seem to work? By definition there should at least come something like

"invalid_credentials" back.

I've some self implemented http clients to call the api, they have all worked perfectly until last friday.

Even SOAPUI doesn't seem to work anymore, I'm getting an error message:

Error getting response: SocketException

If I put the url in chrome I'm getting the correct result though, but I can't see any differences between the chrome http get call and eg. the soapui http get call?

Any suggestions are most appreciated..

Regards

Marek