Skip to main content

Storing images and css (and maybe js) locally for widget

  • January 2, 2012
  • 3 replies
  • 47 views
M
Contributor

Any chance this might be possible? That would prevent aditional loading request for freshdesk's server (which in my case are significant).

    This topic has been closed for replies.

    3 replies

    V
    Contributor
    • vijay.shankar
    • Contributor
    • January 3, 2012

    Hi Mario


    I would recommend that you try to use your own form and use our API at the backend to submit the tickets. Since, you will be hosting the form on your own server, it will be much faster

     

    regards

    Vijay

    F
    Community Debut
    • finbar
    • Community Debut
    • April 13, 2015

    Hi we have an issue with the widget, for some of our sites access to the amazon servers restricted or forbidden, so we get bad page load performance when we use the widget, is it possible to server your js from our own or the customer internal servers ?


    Thanks


    Finbar

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello Finbar,


    As suggested by Vijay, the best possible option would be to design a custom form and use our API to create tickets. 


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    Terms of UseAccessibility statement