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Hi! 


For some reasons I get the following error message when I´m training to create a service ticket:


The adapter rejected the commit because it was invalid



{"description":"Validation failed","errors":"{"field":"parent_id","message":"The parent_child_infra feature is required to support parent_id attribute in the request","code":"inaccessible_field"}]}


Any Ideas?


Best

Felix K. 



Hi, Felix.


I hope our support team was quick and responsive in getting this issue addressed at the earliest possible on the ticket you've raised with us. Do reach out to us at support@freshdesk.com if you should be running into any such issue in the future.


Thanks.

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