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since a few days the emails for my ticket responses are bouncing. This kinda makes the helpdesk pointless, as I don't think customers are getting my responses anymore.


it has worked reliably for years. Nothing has changed here.


cinemaplugins is my account.







Hello Paul,


We are sorry to hear of this. 


We have sent an email to discuss this at length with you to troubleshoot further.


Cheers!