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Tickets in system dont match the reporting

  • November 12, 2015
  • 1 reply
  • 25 views
K
Apprentice


Group Ticket summary does not reflect actual tickets in fresh desk

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    1 reply

    aravind.sundararajan
    Skilled Expert
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    Hello Karen,


    We had some sync issues with the older version of the reports but now we've another improvised version of the reporting bundle which is updated on a regular interval. Here's the link to the self-help articles on the new reporting module.


    Cheers!

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