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Turn OFF Customer Survey

  • August 11, 2020
  • 1 reply
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S
Apprentice

 In the Sprout plan, is is possible to turn OFF the customer survey? 


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    hemanth.ramya
    Community Manager
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    • hemanth.ramyaCommunity Manager
    • Community Manager
    • 626 replies
    • August 12, 2020

    Hello Joe!


    We do not support the Customer satisfaction feature in the Sprout plan of Freshdesk and it is available only from the Garden plan and above. Refer to this article to get detailed insights on the same. Feel free to drop an email to support@freshdesk.com for any further queries and we would be happy to help.


    Cheers! :)

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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