Type Classification | Freshworks Community

Groups
Events
Product Updates
Insiders Program

#2024Wrapped – Happy Holidays!!! 🎉 Here’s to an amazing 2025! 🚀

4 days ago

Community
Using Freshdesk
Archives - Freshdesk
Type Classification

I have set up a number of types so I can. Group the tickets but it is not pulling anything through except cancellation requests (and not all of them). What am I doing wrong? All other filters are clear.

Page 1 / 1

Hi,

Could you please send us an email with some screenshots and a detailed explanation of the issue to support@freshdesk.com ? This seems to be an account level issue and so we need more information to debug this.

Thanks,
Aravind.S

Join the Community

Already have an account? Login.

Social Login

or sign up below

Username *

Business Email *

Name

(Private)

Only you and moderators can see this information

Company

(Private)

Only you and moderators can see this information

Relationship with Freshworks

(Private)

Only you and moderators can see this information

Country *

Which Freshworks products are you using?

Freshservice Freshdesk Freshcaller Freshchat Customer Service Suite Freshsales Freshmarketer Unified CRM

Password *

By clicking “SIGN UP”, I understand that Freshworks will process my personal information in accordance with its Privacy Notice (https://www.freshworks.com/privacy/) and consent to receiving marketing communications related to Freshworks’ business, services, and events. I can unsubscribe from these communications at any time.

loginBox.register.email_repeat

Sign in to the Community

No account yet? Create an account.

Social Login

or sign up below

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.