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Update a document

  • April 3, 2020
  • 1 reply
  • 27 views

In any of the versions of Freshdesk... Can you update an attached document to a ticket...say digitally sign it, then save the changes and forward it on to the next agent.

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1 reply

hemanth.ramya
Community Manager
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  • Community Manager
  • 626 replies
  • May 6, 2020

Hello Tina!


We can see that your query has been addressed by our support team. Please feel free to write to support@freshdesk.com for any further queries in the future.


Happy to assist you, anytime. Cheers!


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