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Update Customer domains

  • September 18, 2014
  • 5 replies
  • 56 views

Can I add domains to customers via REST API?

I need to add domains to a customer

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5 replies

  • Community Debut
  • September 19, 2014

Domains can be added to companies: http://freshdesk.com/api#companies. Contacts having email-id in a particular company-domain will be automatically mapped to this company.


  • Community Debut
  • September 24, 2014

Ok, but when I try to update a Company sending a new domain, this is not added and any change is made to the Company. Is this a bug?


  • Community Debut
  • September 25, 2014

I was able to successfully update domain using the API call described here: http://freshdesk.com/api#update_customer. What is the error message that you get when you call the API?




  • Community Debut
  • September 26, 2014

Solved! I'm sorry, I wrote "customers" instead of "customer" in the URL


  • Community Debut
  • September 27, 2014
Good to know :)