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How do I turn off the auto user activation trigger. I do not want that new users are activated without my approval.

Johan, seeing as how no one from Fresh Desk will answer this question for you:


Admin --> Email Notifications --> Requestor Notifications --> User Activation Email.






@Johan: We're really sorry to have not responded to this thread earlier. We're trying to improve on our participation in the forums and you'll see positive changes hopefully soon ;)






@Andrew: Thanks a lot for helping out Johan in this case. Really appreciate it !






Cheers!