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Verify email

M
Apprentice
  • mf
  • Apprentice
  • 1 reply

Hi,

I have verified quite a few emails recently for different email addresses for inbound emails to the help desk.

These have all worked flawlessly.

However, I have one email address that doesnt want to verify!  It seems the actual verification email is not being delivered to the mailbox.

I have tested the email box and it is receiving emails fine from other sources.

Thanks

    Did this topic help you find an answer to your question?

    4 replies

    C
    Community Debut

    Same here.

    M
    Apprentice
    • mf
    • Author
    • Apprentice
    • 1 reply
    • April 2, 2020
    Fresh desk support helped me out with this one. Not quite sure what they did but they said they fixed it for me and they did.
    C
    Community Debut

    Fix confirmed: as soon as I read your message I tried and it worked. Thanks. No updates from freshdesk tho.

    hemanth.ramya
    Community Manager
    Forum|alt.badge.img+9
    • hemanth.ramyaCommunity Manager
    • Community Manager
    • 626 replies
    • April 28, 2020

    Hello there!


    Apologies for the delay in response. I believe this has been resolved by our support team @Milesand glad to know it worked for you as well @Claudio. Please feel free to write to support@freshdesk.com anytime and we would be happy to help!


    Cheers!

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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