I have a scheduled workflow that checks if it is the “hold until date” (custom date field), and if it is, moves the ticket from hold or pending to open for review. As part of the workflow action, I would like to also reset the “hold until date” to a blank value.
Is there a way to do this from the workflow action, or do I need to use a webhook? One thought I had was to use an expression node to produce a null date, then set the date field to the output of that expression, but I couldn’t get a formula to pass validation.
Best answer by tayexe
I have a scheduled workflow that checks if it is the “hold until date” (custom date field), and if it is, moves the ticket from hold or pending to open for review. As part of the workflow action, I would like to also reset the “hold until date” to a blank value.
Is there a way to do this from the workflow action, or do I need to use a webhook? One thought I had was to use an expression node to produce a null date Click here, then set the date field to the output of that expression, but I couldn’t get a formula to pass validation.
You’ll need to use a webhook or API to reset the date field to blank, as workflow actions or expression nodes typically can’t set a date to null.
I have a scheduled workflow that checks if it is the “hold until date” (custom date field), and if it is, moves the ticket from hold or pending to open for review. As part of the workflow action, I would like to also reset the “hold until date” to a blank value.
Is there a way to do this from the workflow action, or do I need to use a webhook? One thought I had was to use an expression node to produce a null date Click here, then set the date field to the output of that expression, but I couldn’t get a formula to pass validation.
You’ll need to use a webhook or API to reset the date field to blank, as workflow actions or expression nodes typically can’t set a date to null.
I’m still learning how to manage field updates within workflows, and this thread gave me a better understanding. It’s crazy how a small condition can mess up the whole process. I’ve been exploring other systems that rely on constant status tracking like buscador de estatus beca benito juárez, automation feels like the heart of both setups.
I had the same issue when clearing numeric fields in an automation. Testing the logic with calcolo stipendio netto svizzera helped me understand how data dependencies can prevent proper resets, adjusting the trigger fixed it right away.
This sounds like a validation issue. I ran into it while working on user data flows and used calcolo del codice fiscale as a reference to ensure the field formatting was correct before clearing, worked perfectly after that.
This discussion clearly explains how to manage workflows efficiently by automating field resets and improving task accuracy. It’s a great example of simplifying technical processes to save time. Similarly, SASSA appeal cards make it easier for beneficiaries to track and manage their grant appeals quickly and without confusion.
This post gives a clear idea of how automating workflows helps manage tasks more efficiently and accurately. It highlights the importance of organized systems in handling regular operations. Likewise, theMEPCO MISsystem helps users manage their electricity bills effectively by providing accurate tracking and easy access to billing details.
Clearing a field in a workflow is a helpful step to ensure data accuracy and prevent errors in subsequent processes. It keeps the workflow clean and organized. Becas Benito Juárez
