Ask the Expert
Tue, Dec 2, 3:30 PM - 4:30 PM (UTC)
Getting started with Freshdesk Customer Portal
About this event
Hello Folks !
Kickstart your Freshdesk Customer Portal journey with this beginner-friendly webinar designed to help you create an engaging self-service experience for your customers.
In this interactive session, you’ll learn how to:
- Customize your portal to reflect your brand’s identity
- Organize your knowledge base for easy navigation and quicker resolutions
- Set up user permissions and visibility rules for a secure experience
- Filter and manage customer tickets using custom ticket fields for better organization
Whether you’re setting up your customer portal for the first time or looking to refine the experience, this session will help you build a self-service destination that delights your customers and reduces support volume.
Save your spot and bring your team along!
Event details
Virtual Event
Tue, Dec 2, 3:30 PM - 4:30 PM (UTC)
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