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Hi, I have set up integration to Jira and the status mapping isn’t working properly. And also, the statuses to pick from in the setting is translated into local language. I hope someone has a solution for this :)

 

The yellow marked aren´t mapped. 

 

The Jira field in Freshservice is correct but the state is not

 

@Momeni Just saw this- glad you have it all figured out! Appreciate you posting updates here 🙂 Have a great weekend.


Found the solution..language setting for the user in Jira was wrong


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