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Portal Customization

On my freshdesk Homepage I have a white box above the footer and I do not know how to delete this or customize it. I cannot find anything in the branding settings. Please find a screenshot attached. I am looking forward for any support! Thank you so much!

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@mirizymny Can you share your support portal URL

Good morning and thanks for the reply. I ave solved this challenege already. Have a great day!

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