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Link Multiple Jira Tickets To A Single Freshdesk Ticket

Related products:Freshdesk

Forum|Forum|8 years ago
December 12, 2017
3 replies
43 views

chris.alfaro
Contributor

Currently you can link one JIRA ticket to a Freshdesk tickets. But if you have a single Freshdesk ticket with multiple issues, you can only link one JIRA ticket.

Please update the JIRA integration to allow multiple links to be made. Thanks.

App page.

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_17959
Community Debut
Forum|Forum|7 years ago
October 22, 2018

Our app from integratecloud.com allows you to link multiple JIRA tickets from Freshdesk.See this screenshot.Please send an email to support@Integratecloud.com and we can send you our custom JIRA app since approval of our app is in progress

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|7 years ago
November 26, 2018

@Chris Good news! We've released a new version of the JIRA integration and it enables you to link multiple Freshdesk tickets to a single JIRA issue and vice versa. You can install the app from here.

Cheers!

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