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New Idea

Ability to hide the place request or change text on button

Related products:Freshservice
  • July 11, 2025
  • 1 reply
  • 56 views

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You should be able to either hide the Place Request button (without using a script) and/or change the text in the button from Place Request to Submit or the like.

1 reply

wilshere
Community Debut
  • Community Debut
  • March 1, 2026

Great idea having native controls to hide or rename the "Place Request" button (to something like "Submit") would save so much hassle, especially when scripts feel overkill or risky for simple UI tweaks. 

In the meantime, for anyone testing portal layouts or service catalog designs on a budget, a quick no-code trick is using invisible Unicode characters or also called espacio invisible for placeholder spacing or "blank" gaps around buttons/elements. It helps visualize cleaner, more minimal interfaces (e.g., hiding visual noise in drafts or previews) without touching code or affecting actual functionality. Works great for quick prototyping before pushing changes live.