It would be really useful to be able to associate multiple document templates with a single service item. For example, a promotion request service item may allow a requester to include changes to base salary, short-term incentive, and long-term incentive so the letter would not be the same for every request. It would be ideal if we could associate letter templates that accommodated the varies needs (e.g., base salary adjustment only, base salary plus LTI adjustment, etc.).
New Idea
Need to Associate Multiple Document Templates with Single Service Item
+1
+9- Top Contributor ⭐
You could get around this via a bundle. Associate each template to a unique service item, then when it comes across in the bundle it’ll fill in the marks you need to hit. A little more work, but relatively same end result?
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