It would be helpful to end users if the description field on articles would show underneath the article title both in the search results list and while browsing the folders within Solution categories.
Particularly helpful for an “Article from an External URL” where it just kicks the user to another website immediately when they click. We use Solutions enterprise-wide for all business departments, not just IT. We have a lot of external links we reference so that employees can easily access them from the self-help search. It can be difficult to know what that website really is with only a title and no description.
