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How do I....?

Using Freshsales

  • 7 Topics
  • 14 Replies

7 Topics

mspsiva
Apprentice
mspsivaApprentice
asked in How do I....?

Subject: Need help finding Freshsales API Rate Limit Documentation

Hi Freshworks Community,I hope you're all doing well! I'm currently working with the Freshsales API and am in need of information regarding the rate limits. I've been searching through the documentation, but unfortunately, I couldn't find the specific details.Could someone please guide me to the correct documentation or provide information on the rate limits for the Freshsales API? Your assistance would be greatly appreciated!Thank you in advance.Best regards,Siva Priyan

1
C
Apprentice
1 month ago
erok54
Apprentice
erok54Apprentice
asked in How do I....?

Products | Price change | Unable to edit Pricing type, Subscrtiption Cycle and No. of billing cycles

Why are the follow items greyed out and how do I edit them.  

1
Dhanashekar.tr
Community Debut
1 month ago
R
Apprentice
rolandinisApprentice
asked in How do I....?

Calendar bookings email

Hello, I’m having one very inconvenient issue, when I’m talking with a customer through email on the dashboard and send him my calendly to make a booking - sometimes client uses a different email so I have no idea who booked that meeting.Maybe it is possible to have some kind of a template and pre-fill customers email (use the one that we are sending this email to) ?I am relatively new to freshworks, so please let me know if there are better ways to manage bookings, appreciate it, thanks!

1
Shankaran_Jey
Community Debut
1 month ago
pradipta.chandra
Apprentice
pradipta.chandraApprentice
published in How do I....?

Introduction to Freshsales Technical Support On-Demand Video Series

Hello Freshworks Community Fam!Welcome to the Freshsales Technical Support On-Demand Webinar Series – your one-stop resource for boosting your knowledge of Freshsales.We are delighted to offer this new On-Demand Series that would enhance your technical knowledge with respect to Freshsales. Our on-demand videos are designed to cater to the needs of our diverse community, from beginners looking to grasp the basics to experienced users seeking advanced insights.In our on-demand video resources:We have a team of passionate experts dedicated to sharing their knowledge. They are here to help you tackle everyday challenges effectively.We cover a broad spectrum of topics, including: Troubleshooting issues. Tailoring your account to match your unique requirements. Exploring specific, unique use-cases. Keeping you up-to-date with the latest features and enhancements. Watch the Episodes Here:Episode 1 - Episode 2-  ​​​​We will be posting these on-demand Webinars every month. We would love f

771
Jamesbuttler
Community Debut
3 months ago
goscale
Contributor
goscaleContributor
asked in How do I....?

category is not accessible for this user

I am trying to open a topic in Freshsales but the forum stops me to post it it says “category not accessible”.How can I ask a question about Freshsales? Can you help me to post a question on the forum?

7
goscale
Contributor
4 months ago
nixnix
Apprentice
nixnixApprentice
asked in How do I....?

Can I edit this view

I need to edit this particular view to add more fields or edit the current ones. Is it possible?  

2
A
Community Debut
4 months ago
jdarocha
Apprentice
jdarochaApprentice
asked in How do I....?

Addition code for classic web forms

Hello! Our development team is attempting to add one of our Freshsales classic web forms to our company’s website. However, they mentioned that the code snippet provided for the classic web form is not enough. They are requesting additional code or a predefined element id to actually mount the form to the site. Has anyone else experienced this or know where to find it in Freshsales? Thanks!

1
Aishwarya Parthasarathi
Top Contributor
8 months ago

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