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Tue, May 21, 3:30 PM - 4:30 PM (UTC)

ITOM Unlocked: Using workflows for alerts

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About this event

Hello Freshworks Community?
 

How’s it going? 

Did you know we recently launched workflows for alerts in beta? Catch up with a live session with our Product Expert, where we take you through this major enhancement that gives you greater power to analyze alerts and a lot more flexibility to act upon them. Do you have a use case in mind that we should demo? Then, please feel free to share it with @Anusha , our Community SME who will take it up during the session.

What’s there in store -

✅  Discover the multiple additional functionalities made possible by workflows for alerts 

✅  Catch a live demo of workflows being created for various use cases

✅  Get product experts to clarify your doubts and get started with Freshservice Alert Management

Save your Spot now!

Event Date - May 21, 2024

Event Time - 8:30 a.m. PDT | 5:30 p.m. CET | 9:00 p.m. IST

Looking forward to your participation!!

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Meet Subject Matter Expert Vidhi Sharma >>> ITOM UnlockedNews

Hello everyone! I’m really pleased to announce our first ever live Q&A session with our ITOM Subject Matter Expert (SME) @vidhisharma on Tuesday, May 21 at 5.30PM CET |9PM IST| 8.30AM PT. This live Q&A session is meant to be an interactive how-to session , where our community members will watch a live demo on workflows for alerts and interact directly with our SME to clarify their doubts. This format will be ideal for community members who have unique use cases for managing their alerts, and would like our SME to help them craft their workflows . So drop your questions in the comments below for Vidhi to take them up! But first, I’d love to introduce Vidhi and share a little more about her below: --------------------------- Senior Product Manager Vidhi Sharma Meet Vidhi, a Senior Product Manager at Freshworks with a focus on Freshservice IT Operations Management (ITOM). With her expertise, she led the development of the new UI for the On-Call Management module and is currently driving f

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Event details
Virtual Event
Tue, May 21, 3:30 PM - 4:30 PM (UTC)
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