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Question

email bot and Freddy AI

  • 13 May 2024
  • 3 replies
  • 49 views

Both email bot and Freddy AI are missing from my admin page.

What is the solution to get them to display?

 

David

3 replies

Yusuf Ahmed
Rank
Userlevel 3
Badge +6

Hi @dadoonan,


Greetings from Freshworks community, The Email Bot would be available inside Freddy. Please navigate to Admin > Freddy to access our AI options. Freddy is available from Pro Plan onwards. Feel free to request a Demo using https://www.freshworks.com/demo/

 

 

Regards,

Yusuf Ahmed

Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
dadoonan
Rank
Badge

Freddy doesn’t exist under Admin

1 Attachment
Yusuf Ahmed
Rank
Userlevel 3
Badge +6

Hi @dadoonan,

 

Could you please confirm whether your plan is the Pro plan as Freddy is available only from Pro plan onwards. Kindly DM your details so that we can reach out to you regarding this.

 

Regards,

Yusuf Ahmed

Yusuf Ahmed, Freshworks Community ||Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)

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