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Question

Is there a way to increase the size of the Freshservice chatbox?

  • August 29, 2025
  • 1 reply
  • 16 views

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Hello, 

 

Our team currently use the ‘FreshService Chatbox’ and we wanted to see if it was possible to change the background color and also make the button “IT Support Chat” slightly bigger. 

 

Could someone please advise how I can proceed? I searched in Admin → Setting → FreshChat but wasn’t able to find a way. Not sure if I need to code it in ‘Service Desk Rebranding’ page but a confirmation or suggestion will be great. 

 

 

1 reply

RobCross
Top Contributor ⭐
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  • Top Contributor ⭐
  • 197 replies
  • September 10, 2025

You’ve posted in the FreshDesk group - you’ll get better traction if you post in FreshService.