The PO analytics seem to give you a view into how many assets are associated with a PO but does not identify them. Similar for asset analytics... I cannot show the PO associated with the asset. We need to report on this on many objects related at once and not have to drill into each asset to see the related PO. In other words we need to see all assets associated with a PO in one pane of glass.
its insane we cant do this by now, cant even make the api work even though when going into the asset its self is associated with the po on its own tab
its insane we cant do this by now, cant even make the api work even though when going into the asset its self is associated with the po on its own tab
The Purchase Order module has been left to rot it feels like!
I created an idea to have the module re-looked at:
It’s the same with requests, it doesn’t link back to the purchase order in the background, so i couldn’t even use web requests instead because there’s nothing to link the two.
I think you consider using the Freshservice API to extract the necessary data and compile it into a comprehensive report using a tool like Excel or Google Sheets.
I know this is a bit of a stale topic but definitely something I would appreciate. With our ITAM process and Fixed Asset process in accounting ‘segmented’ having a clean report to provide the accounting team that identifies the specific fixed assets associated with a PO during invoice processing would be great. As it sits, we end up having to set a unique value for ‘Acquired Date’ to align with the onboarding date(s) for the assets related to the PO, export and then filter down to ensure we only provide them the specific assets associated with the invoice being processed. Incredibly convoluted given that the information ‘exists’ in the records (you can go to the PO and see the received assets so theoretically you should be able to get asset to PO data as well) - its just not exposed to the report. Shame the solution is to take it OUT of Fresh.
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