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altering dropdown choices via api

Is it possible to add dropdown choices in freshdesk ticketing dropdown fields via api?

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Hi @tanmayKi

Greetings from Freshworks Community!

In regards to your query on adding Dropdown values in a Dropdown field, you can make use of update a ticket field API. This API documentation of Freshdesk will help you on the same: https://developer.freshdesk.com/api/#update_ticket_field

Hope this helps.

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