In my FreshService Sandbox that I am working in trying to do some automation we have some fields as shown in the pic
I want to be able to download these attachments, but I cannot find a way through the API to access these, These are attached when the ticket is created and need to be in these specific fields.
I can access the text in the field without issue, via API, but not the attachments. Is there even a way to do this via the API? I have tried everything I can think of without success.