I am attempting to set up a Webhook Freshdesk automation to PUT ticket data into my CRM. I need the company_ID in the data but cannot get anything to come through with the other fields.I have tried all of the following:{{ticket.contact.company_id}} {{ticket.contact.companyid}} {{ticket.company.id}}} {ticket.company_id}} {{company_id}} {{ticket.contact.department_id}}None of these returns any value at all. What is the correct tag for pushing the ID of the company?

Correct webhook for company_id in Freshdesk ticket API?

I am attempting to set up a Webhook Freshdesk automation to PUT ticket data into my CRM. I need the company_ID in the data but cannot get anything to come through with the other fields.

I have tried all of the following:

{{ticket.contact.company_id}}
{{ticket.contact.companyid}}
{{ticket.company.id}}}
{ticket.company_id}}
{{company_id}}
{{ticket.contact.department_id}}

None of these returns any value at all. What is the correct tag for pushing the ID of the company?

Join the Community or User Group to Participate in this Discussion

Join the Community

Social Login

Sign in to the Community

Social Login

Scanning file for viruses.

This file cannot be downloaded