Hello,
I can aceess https://domain.freshservice.com/api/v2/tickets/{ticket_id}, but I can't access https://domain.freshservice.com/api/v2/tickets/{ticket_id}/csat_response.
I get:
Failed to retrieve ticket: 403
{"code":"access_denied","message":"You are not authorized to perform this action."}
The account from which I'm using the API key has all the roles and permissions.
Thank you!