Skip to main content
Question

Filter ticket api not working

  • January 11, 2023
  • 0 replies
  • 95 views

integrator
Apprentice

Filter ticket api was not working like before:

 

'https://domain.freshservice.com/api/v2/tickets/filter?query="priority:3"

if I use this before, I got response like as expected. Now it was showing Zero tickets even though I have tickets with priority: 3