Hello, I am trying to search for tickets where a specific field is not empty or null.
How do you express the NOT operator within a filter?
For example, find all tickets where a custom field is not null?
I have tried the following format
?query="cf_csat:!null""
I would love the answer to this one as well. Very frustrating that there seems to be no way to do this.
It really depends on what platform or query language you’re using. For example, in Elasticsearch-style queries, you’d typically use exists to check for non-null fields.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.