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Freshdesk REST API usage data

  • March 6, 2023
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kaustavdm
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Is there a way to view REST API usage data for an account for a given time period? The only way I know this is possible today is to check the `X-RateLimit-Total` and `X-RateLimit-Remaining` response headers.

Best answer by aravind.sundararajan

@kaustavdm As you have mentioned, the easiest way to deduce the API limit is by checking the response headers (X-RateLimit-Remaining). We don’t have API usage reports that can be subscribed at an account level.

If you’re looking for API usage for a specific time period, please reach out to our support team (support@freshdesk.com) and our team will help you further with the request.

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    aravind.sundararajan
    Skilled Expert
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    @kaustavdm As you have mentioned, the easiest way to deduce the API limit is by checking the response headers (X-RateLimit-Remaining). We don’t have API usage reports that can be subscribed at an account level.

    If you’re looking for API usage for a specific time period, please reach out to our support team (support@freshdesk.com) and our team will help you further with the request.

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    kaustavdm
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