API handling of apostrophes

13 years ago
December 1, 2011
1 reply
35 views

dave
Apprentice

When a ticket is created using the API, if any field contains an apostrophe the ticket fails.

If the string is escpaed before sending it, the ticket is created but with extra slashes around the apostrophe.

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vijay.shankar
Contributor
603 replies
13 years ago
December 1, 2011

Hi Dave

Thanks for pointing this out.

We will fix this and update the documents as well.

regards

Vijay