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Hello,


I don't understand why the previous topic was CLOSED by FD.


In reply to Vijay, I was complaining mostly that when the agent is composing a solution and applies "code" formatting, he doesn't see it. Only in the customer portal the code style can be observed. This makes it difficult to edit a solution, if the editor is not 100% WYSYWYG.


Appreciate your comment on this.

Hi Rodrigo


Sorry for the confusion on my part. I Understood the point here.

We are coming up with PREVIEW option, just like in Helpdesk Rebranding/Customize Portal section. This will allow the Agents to preview their code or work.


No ETA as of now, but already in plans.


regards
Vijay