Dear Customer Champions, 

The first week of October is celebrated as the week for Customer Service and we're doing a lot of stuff to appreciate & share our love towards the superheroes in support. On this note, I would like to ask all of you a question: 

What are the common misconceptions around Support and Support agents that you have come across? 

List them as comments in this thread - pictures/videos are also welcome ;)

P.S: You can visit this link to participate in some of the contests that we're hosting to commemorate the Customer Service week.