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The 3px wide colour-marker for the priority of a ticket is just very small and can hardly be seen.


As the admin area doesn't provide any settings for the priority-colour-handling, we want to add a custom CSS snippet to (at least) make the colour-markers more visible.


Does anybody have done sth like this already? We thought about adding


  td.priority-border priority-urgent, td.priority-border priority-medium {

 width:20px;

  }


to the custome CSS section of the portal, but we dont know changes like this causes any troubles.


Thanks,

Sam

Hi Sam,


Can you please let me know if you're looking to modify the priority colours for the agent interface ? I'm afraid you'd not be able to modify the css for agent portal whereas the portal customisation feature available from the Estate plan allows you to customise the end user portal.


Cheers!