Hello,

We do have an option to disable the sign-up for the portal. Please go to Admin>>Portals>>Settings>>'Allow users to Sign Up from the customer portal', you can select 'No' to disable the option.

Hope this helps.

Hi,

I have multiple portals and there are some I do want users to sign up to but others I do not. 

What can I do?

Thanks! 

Hello Harry,

Glad to see your comment on this thread ! We can hide the signup option on specific portals using the Portal Customisation feature available on your subscription ( Estate ) .

I have sent you an email requesting for more details around this requirement and can't wait to get this rolled out for your helpdesk :)

Cheers!

Hi Aravind,

Can you also send instructions on hiding the signup option on specific portals using the Portal Customisation feature ?

Thanks,

Ewan