Incorrect Ticket Time | Freshworks Community

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Incorrect Ticket Time

In Admin>Rebranding, our time zone is set to US Eastern

The time stamp on all of our tickets is off by one hour.

Page 1 / 1

I can't change the time zone from Eastern. I select a different time zone and Save, but it defaults right back to Eastern.

I am still having this issue. How do I fix it?

Damien,

We believe this issue has been resolved.

Please feel free to write back more in case you face any more trouble!

Anna

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