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Incorrect Ticket Time

  • June 2, 2015
  • 3 replies
  • 161 views

In Admin>Rebranding, our time zone is set to US Eastern


The time stamp on all of our tickets is off by one hour.



This topic has been closed for replies.

3 replies

annapoorna.venketaraman
Skilled Expert
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Damien, 


We believe this issue has been resolved.


Please feel free to write back more in case you face any more trouble!


Anna


  • Contributor
  • December 4, 2015

I am still having this issue. How do I fix it?


  • Contributor
  • January 26, 2016

I can't change the time zone from Eastern. I select a different time zone and Save, but it defaults right back to Eastern.