Hello Francisco,

Welcome to the Freshdesk Community. Congrats on your first post here Please have a look around the community to find other interesting ideas/ tips.

Freshdesk is a cloud based software that can be accessed over the web. You cannot install a local version of Freshdesk and there are no plans to bring upon a locally installable version anytime soon. Is there a reason why you'd like to access Freshdesk locally? Tell us and we'll be glad to help you out!

Cheers!