Hello,

I'm using a example from Github (https://github.com/freshdesk/fresh-samples/blob/master/C-Sharp/GetTickets.cs) and I have a little bit of drouble with the responseBody.

I added some new lines to deserialize the responseBody to a class "ticket". Also I changed the apiPath to "/api/v2/tickets?include=requester", cause I wanted to get the requester too.

using System;


using System.Net;


using System.Text;


using System.IO;


using System.Collections.Generic;


using Newtonsoft.Json;





namespace ConsoleSample


{


    class Program


    {


        static void Main(string[] args)


        {


            string fdDomain = "YOUR_DOMAIN"; // your freshdesk domain


            string apiKey = "YOUR_API_KEY";


            string apiPath = "/api/v2/tickets?include=requester"; // API path


            string responseBody = String.Empty;


            HttpWebRequest request = (HttpWebRequest)WebRequest.Create("https://" + fdDomain + ".freshdesk.com" + apiPath);


            request.ContentType = "application/json";


            request.Method = "GET";


            string authInfo = apiKey + ":X"; // It could be your username:password also.


            authInfo = Convert.ToBase64String(Encoding.Default.GetBytes(authInfo));


            request.Headers["Authorization"] = "Basic " + authInfo;


            try


            {


                Console.WriteLine("Submitting Request");


                using (HttpWebResponse response = (HttpWebResponse)request.GetResponse())


                {


                    Stream dataStream = response.GetResponseStream();


                    StreamReader reader = new StreamReader(dataStream);


                    responseBody = reader.ReadToEnd();


                    reader.Close();


                    dataStream.Close();


                    //return status code


                    Console.WriteLine("Status Code: {1} {0}", ((HttpWebResponse)response).StatusCode, (int)((HttpWebResponse)response).StatusCode);


                }


                Console.Out.WriteLine(responseBody);


            }


            catch (WebException ex)


            {


                Console.WriteLine("API Error: Your request is not successful. If you are not able to debug this error properly, mail us at support@freshdesk.com with the follwing X-Request-Id");


                Console.WriteLine("X-Request-Id: {0}", ex.Response.Headers["X-Request-Id"]);


                Console.WriteLine("Error Status Code : {1} {0}", ((HttpWebResponse)ex.Response).StatusCode, (int)((HttpWebResponse)ex.Response).StatusCode);


                using (var stream = ex.Response.GetResponseStream())


                using (var reader = new StreamReader(stream))


                {


                    Console.Write("Error Response: ");


                    Console.WriteLine(reader.ReadToEnd());


                }


            }


            catch (Exception ex)


            {


                Console.WriteLine("ERROR");


                Console.WriteLine(ex.Message);


            }





            //NEW LINES





            try


            {


                List<Ticket> tickets = JsonConvert.DeserializeObject<List<Ticket>>(responseBody);


            }


            catch(Exception ex)


            {


                Console.WriteLine("ERROR");


                Console.WriteLine(ex.Message);


            }





            Console.ReadLine();


        }





        public class Ticket


        {


            public ulong id { get; set; }


            public List<string> cc_emails { get; set; }


            public string company_id { get; set; }


            public string description_text { get; set; }


            public DateTime created_at { get; set; }


            public List<Requester> requester { get; set; }


        }





        public class Requester


        {


            public ulong id { get; set; }


            public string name { get; set; }


            public string email { get; set; }


        }


    }


}

But I get always following exception.

Exception.Message


Cannot deserialize the current JSON object (e.g. {"name":"value"}) into type 'System.Collections.Generic.List`1[ConsoleSample.Program+Requester]' because the type requires a JSON array (e.g. [1,2,3]) to deserialize correctly.


To fix this error either change the JSON to a JSON array (e.g. [1,2,3]) or change the deserialized type so that it is a normal .NET type (e.g. not a primitive type like integer, not a collection type like an array or List<T>) that can be deserialized from a JSON object. JsonObjectAttribute can also be added to the type to force it to deserialize from a JSON object.


Path '[0].requester.id', line 1, position 1732.

Is there maybe something wrong in the responseBody? Did I made a error?


thanks
phillip