Hello
I am new to Fresdesk, and I love it so far.
I am having one issue though - when new tickets are opened by customers, they don't show up in the ticket screen (https://lyquix.freshdesk.com/a/tickets/filters/new_and_my_open). When I reload the page they populate.
Isn't this screen supposed to refresh automatically?
Is that a setting I need to enable?