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UI issues?

  • January 22, 2020
  • 5 replies
  • 63 views
A
Apprentice
Forum|alt.badge.img

We have noticed that Freddy Icon got larger and breaking ticket priority view. Is this a system bug or new expected view for tickets? 

image


    5 replies

    T
    Community Debut
    • thomas.bleton
    • Community Debut
    • January 23, 2020

     Hi, we have the same issue here, using Firefox.



    image

    D
    Apprentice
    • davelandon
    • Apprentice
    • February 3, 2020

    Experiencing the same problem...   

    T
    Community Debut
    • thomas.bleton
    • Community Debut
    • February 4, 2020
    In our environnent the icons have suddenly back to normal. No idea what happened, maybe just wait for some magical thing to deploy 
    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi,


    We had recently rolled out a patch to fix this issue with images/icons. Can you please perform a hard refresh on the page and see if this continues to be an issue?


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    S
    Community Debut

    Hi guys,


    As Arvind had mentioned, a bug fix had been rolled out for this issue and the problem has been solved. Thanks for the patience you guys showed while we worked upon fixing this.


    Cheers!

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