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What are the current use cases for Chatbots in your industry?

  • Apr 27, 2021 7:29 AM UTC
  • 1 reply
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We’d like to hear more about the various avenues where Chatbots and/or AI is being adopted across industries. Are you using it to increase customer satisfaction? Perhaps reduce human intervention during a global pandemic?

 

Tell us down below.

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1 reply

Prasand
Community Debut
  • Community Debut
  • Jul 16, 2021 7:03 AM UTC

Chatbot can be applied in both customer support and employee support at IT Helpdesk. Workativ conversational ai and workflow automation platform connects with Freshservice and Freshdesk and with 70+ apps using a no-code platform. Check here: https://www.freshworks.com/apps/freshservice/workativ_assistant_1/