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I get blank emails when i close tickets. I went and disable the email requestor notification after ticket is closed but still getting the blank emails. 

Its very weird get “ticket number:735427” in the emails with a blank subject.

Hi.

You may have enabled an automation.

Or, it indeed may be a bug in your instance.

I’d suggest you to submit a support case: https://support.freshdesk.com/

You can call, chat, email or submit via web form / logging in in the aforementioned URL.

 

Best,

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