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Custom Objects in Freshdesk Event Hub: Links, Questions & Recording Updates

Forum|Forum|2 months ago
September 22, 2025
6 replies
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+11

Kamakshi V
Community Manager

Hello Everyone! 👋

We’re all set for the upcoming Freshdesk Custom Objects walkthrough session by @pranav.venuturumilli and Bindu , and I wanted to open this space ahead of time so you can get everything you need.

✅ Have questions already?
If you’d like our experts to cover something specific, feel free to drop your questions here in advance. Even if you can’t make it live, we’ll make sure your questions are passed along.

🔗 Joining link
You should have received the Zoom registration link by email, but in case you haven’t, here it is again: https://freshworks.zoom.us/webinar/register/WN_zc1VkOwISK-KzdVBX7Zyng

🎥 Recording
If you can’t join us live, don’t worry. The session recording will be posted right here on this thread after the event, so you can catch up anytime.

This thread will also serve as a follow-up space — so you can continue the conversation, share takeaways, and ask anything else once the session is done.

Looking forward to seeing you there!

Best answer by Kamakshi V

Hello Everyone!

Please find the session Recording here -

Norm G
Community Debut
Forum|Forum|2 months ago
September 22, 2025

Will we be covering ways of keeping the data in the custom object updated with minimal to no user intervention. In other words are there any automated ways to pull data from externally managed databases. I assume this will result in an API Discussion but I would like to know if there are “no code” solutions available or in the works for this.

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+11

Kamakshi V
Author
Community Manager
Forum|Forum|2 months ago
September 23, 2025

Ping @pranav.venuturumilli

Freshworks Community Manager

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Bindu Reddy
Community Debut
Forum|Forum|2 months ago
September 23, 2025

Will we be covering ways of keeping the data in the custom object updated with minimal to no user intervention. In other words are there any automated ways to pull data from externally managed databases. I assume this will result in an API Discussion but I would like to know if there are “no code” solutions available or in the works for this.

Hi @Norm G We will be covering the end-to-end flow of creating and managing Custom Objects. We could also briefly walk through the existing APIs available to pull data from externally managed databases and discuss if there are any specific questions. Here is the Custom Objects API documentation for reference. https://developers.freshdesk.com/api/#custom-objects.

Looking forward to having you in the session!

-Bindu