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Customer self service Appointment

  • September 25, 2024
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IanD
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  • IanD
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Hi everyone

 

We require customers to have Self Service appointment booking. Our team are on Google Workspace. Has anyone found a good solution?

cheers

Ian

Best answer by Sneha Kandasamy

Hi @IanD,

Greetings from Freshworks Community!

If you are referring to agents handling the appointments, you can check out this app:
https://www.freshworks.com/apps/google_calendar/

Can you confirm if this is what you are referring to?

Cheers,
Sneha.

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    Sneha Kandasamy
    Community Manager
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    • Sneha KandasamyCommunity Manager
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    • October 7, 2024

    Hi @IanD,

    Greetings from Freshworks Community!

    If you are referring to agents handling the appointments, you can check out this app:
    https://www.freshworks.com/apps/google_calendar/

    Can you confirm if this is what you are referring to?

    Cheers,
    Sneha.

    alyssia.correa
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    • alyssia.correa
      alyssia.correa
    IanD
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    • IanD
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    • October 7, 2024

    Hi Sneha

    I like your suggestion. Thanks. I was thinking more like Calendly… which is what we went with

     

    cheers

    Ian

    alyssia.correa
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    • alyssia.correa
      alyssia.correa
    Sneha Kandasamy
    Community Manager
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    Hi @IanD,

    Yes, you can also make use of Calendly: https://www.freshworks.com/apps/calendly_for_freshdesk/

     

    Good day!

    alyssia.correa
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    • alyssia.correa
      alyssia.correa

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