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Linking to a closed tracker?

  • November 27, 2018
  • 1 reply
  • 18 views

Is it possible to link to a closed tracker or is the closed tracker reopened automatically when linked to?

I cannot try this because my trial has expired.


Thanks,

Sarah

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1 reply

aravind.sundararajan
Skilled Expert
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Hello Sarah,


You can link as many tickets to a closed tracker but currently you'd not be able to re-open the tracker tickets with the help of an automation rule.


Cheers!